Required from 19 June 2026
EU Withdrawal Button for Shopify
Install Withdrawly from the Shopify App Store to add a clear withdrawal entry point, guide customers through each withdrawal request, send confirmations, and keep audit-ready records for EU right of withdrawal workflows.
Built for operational workflow support. Not legal advice.
Shopify App Store install
No-login request form
Confirmation and records
Withdrawals
EU right of withdrawalSubmitted
14:32 CET
Confirmation
Sent
Record
Export ready
Order#1042
CustomerAnna Müller
StatusPending review
Submitted20 Jun 2026, 14:32 CET
ConfirmationSent
Items2 selected
PendingVerifiedConfirmedExport ready
Request received from storefront form
Customer confirmation email sent
Merchant review queue updated
Storefront entry
Returns
Submit a withdrawal request
Confirmation emailSent
Subject: We received your withdrawal request
Request ID: WD-1042-20260620
Designed for Shopify merchants
Shopify App Store install
EU withdrawal workflow
GDPR-conscious data handling
Why prepare before the deadline?
The EU withdrawal button requirement is not just about adding a link. Merchants need a clear customer flow, confirmation records, and a way to manage requests consistently. For many EU consumer purchases, the 14-day withdrawal right also creates operational work around the Shopify cancellation workflow.
Without a structured workflow
- Customers may not find a clear online withdrawal entry point.
- Manual email requests are hard to track.
- Confirmation records can be inconsistent.
- Theme customizations may be costly to maintain.
- Request history may be difficult to export later.
With Withdrawly
- Add a clear withdrawal entry point.
- Collect structured request data.
- Send customer confirmation emails.
- Review requests in one dashboard.
- Keep timestamps and exportable records.
How Withdrawly works
Step 1
Customer clicks the withdrawal button
A visible entry point opens a guided request form for withdrawal or cancellation requests.
Step 2
Withdrawly captures the request
Order details, customer input, timestamps, selected items, and confirmation status are saved.
Step 3
You review everything in one place
Manage withdrawal requests, update statuses, and export records from the merchant dashboard.
See the workflow before you install
A simple customer-facing flow and a merchant dashboard designed around withdrawal requests.
Storefront button
Customer service
Contact us
Shipping
Returns
Withdraw from contract
Submit a withdrawal request
Merchant dashboard
Withdrawals
#1042Anna MüllerPending
#1043John SmithConfirmed
#1044Marie DuboisExported
Confirmation email
Subject: We received your withdrawal request
Hello Anna,
We have received your withdrawal request for order #1042.
Submitted: 20 June 2026, 14:32 CET
Request ID: WD-1042-20260620
Your request will be reviewed by the merchant.
A complete withdrawal workflow for Shopify stores
For your customers
Clear withdrawal button
Add a visible customer-facing entry point for withdrawal requests.
No-login request form
Support guest customers who need to submit a withdrawal request without creating an account.
Confirmation email
Send a confirmation email after each submitted request.
For your store team
Withdrawal inbox
Review and manage all withdrawal requests in one dashboard.
Order matching
Match submitted requests with Shopify order details where possible.
Audit-ready history
Keep timestamps, request data, status changes, and processing history.
Partial withdrawals
Planned for ProLet customers select specific items when only part of an order is withdrawn.
CSV / PDF export
Planned for ProExport request records for internal review or documentation.
More than a withdrawal button
Withdrawly is designed to help merchants manage the full request workflow, not just display a link. That includes the withdrawal request form, EU cancellation button entry point, and audit-ready history.
| Capability | Manual setup | Generic form | Withdrawly |
|---|---|---|---|
| Clear withdrawal button | Custom work | Partial | Yes |
| No-login request form | Custom work | Partial | Yes |
| Confirmation email | Manual | Partial | Yes |
| Shopify order matching | Manual | No | Planned |
| Partial withdrawals | Manual | No | Planned |
| Audit-ready history | Manual | Limited | Yes |
| CSV / PDF export | Manual | Limited | Planned |
| Merchant dashboard | No | Limited | Yes |
Simple pricing for Shopify merchants
Introductory pricing for Shopify stores. Plans may change as Withdrawly evolves.
Free
Free
For testing the withdrawal workflow
- Withdrawal button
- Basic request form
- Confirmation email
- Limited records
Essential
Popular$9/month
For small EU-facing Shopify stores
- Unlimited withdrawal requests
- Request dashboard
- Email confirmations
- Basic export
- Standard support
Pro
$19/month
For stores that need audit logs and advanced controls
- Partial withdrawals
- Audit log
- CSV / PDF export
- Multi-language forms
- Priority support
For Shopify agencies
Help your EU-facing Shopify clients prepare for the withdrawal button requirement without building one-off theme customizations for every store.
Fast rollout across multiple stores
Standardized workflow instead of custom forms
Demo store available for client presentations
Partner pricing planned for agencies
Learn more about EU withdrawal workflows
How to add a withdrawal button to Shopify
Coming soonWiderrufsbutton für Shopify: Anforderungen und Umsetzung
Coming soonFrequently asked questions
Install the EU withdrawal workflow before the deadline
Add the Shopify workflow, then contact us if you need agency or multi-store rollout support.
Agency and rollout support
Contact for agency or rollout access
Tell us about your Shopify store or client portfolio. We'll route selected merchants and agencies first.
Use this if you need agency access, multi-store rollout, or launch support.
Merchants can install directly from the Shopify App Store.
We only use this information to route your request.